List of top 10 BPO Companies in India, Top BPO Companies India

Top BPO Companies in India


1. IBM Daksh:

The five-year old IBM Daksh was made by five profesionals -- Sanjiv Agarwal, Pawan Vaish, MJ Aravind and Venkat Tedanki -- who saw a the best selection in the industry technique outsourcing space. With no industry example to follow, it was a big issue to set up the company.

IBM Daksh is well&wshyp;known for a terrific leadership, a focussed vision and an undying passion. In April 2004, IBM Corporation made it to Daksh e-Services to stand for as a intercontinental hub to manage market crunches for customers according to around the world.

With 14 software delivery centres in India, IBM Daksh has supplementary as opposed to 36 concentrates nearly the world. Today IBM Daksh employs greater number of as opposed to 20,000 people. Pavan Vaish is the primary executive officer of IBM Daksh Business Process Services. A co-founder of Daksh eServices, he has been heard in the organisation from the time of January 2000.

Accolades for IBM Daksh:
Frost & Sullivan Contact Center Outsourcing Vendor of the Year 2007
Most Respected BPO Company in India(BusinessWorld)
IBM Daksh tops the 2007 Global Outsourcing 100

2. Infosys BPO:

Infosys BPO Ltd, the industry approach outsourcing subsidiary of Infosys Technologies, was set up in April 2002. Today, it is ranked amidst the living BPO corporations in India by NASSCOM, Dataquest, the International Association of Outsourcing Professionals, Red Herring, FAO Today and NelsonHall.

Infosys BPO concentrates on integrated end-to-end outsourcing for the duration of lesser costs. Infosys BPO runs in India, the Czech Republic, China, Philippines, Poland, Bangkok, Mexico and employs approximately 16,295 people. It closed FY2007-08 amid revenues of $250.3 million.

Accolades won by Infosys BPO:
Infosys conferred 'Provider of the Year' award by FAO Today in 2008
Listed surrounded by top BPO businesses in Dataquest, the International Association of Outsourcing Professionals, Red Herring lists


3. Genpact:

Genpact was born in 1997 as the India-based industry technique operations for GE Capital. In 2005, amidst equity investment opportunities of General Atlantic and Oak Hill Capital Partners, it became an independent association and was rebranded Genpact. It is India's No. 1 BPO firm.

Genpact deals with sector for corporations about the industry in a network of supplementary as opposed to 30 operations centres in nine countries. Genpact proposals services in financing and accounting, collections and client service, insurance, put up succession and procurement, analytics, enterprise program and IT infrastructure.

Headed by Pramod Bhasin, the organization had a workforces strength of in 34,300 workers as on March 31, 2008. Its revenues for the year 2007 stood at $822.7 million.

Accolades won by Genpact:
'No.1 Best Performing BPO' and 'No.3 Leader in Human Capital Development' by Global Services magazine, in 2008
Top 10 in IAOP's 'Global Outsourcing 100' list, 2007-08
'Top 10 Employer' distinction, Dalian, China, 2006-08
'No.1 ITeS-BPO Company' in India by NASSCOM, 2005-08

4. WNS Global:


WNS Global serves various industries, along with travel, insurance, loan services, healthcare, skilled services, manufacturing, distribution and retail. Warburg Pincus is the majority shareholder in WNS Global Services.

The Nasdaq-listed organization in greater amount of as opposed to 9,000 institutions was set up in 1996. Neeraj Bhargava is a co-founder of WNS (Holdings) Ltd and commission primary executive officer. It requested a quarterly income of $116.1 million for the fourth quarter finished March 31, 2008, up 4.9 per cent out of the corresponding quarter go on year. Its revenues stand at $459.9 million, up 30.5 per cent out of fiscal 2007.

Accolades won by WNS Global:
Nasscom ranking: No. 1 BPO Company for the year 2005
NeoIT Global Survey: No. 1 'Best Performing' BPO Company / No. 1 in Human Capital

5. Aditya Birla Minacs Worldwide:

Aditya Birla Minacs is side of the $24 billion intercontinental conglomerate, the Aditya Birla Group. Aditya Birla Minacs was transfered when Minacs, Canada's most major BPO company, and TransWorks, the BPO arm of Aditya Birla Group, joined hands to become a living out of country arena technique outsourcing player.

Aditya Birla Minacs clocked revenues to the tune of $392 million (or something like Rs 1,575 crore) till March 2008, a 17 per cent appreciate during the first year's $335 million. With more than 26 decades of experience, Aditya Birla Minacs propositions BPO solutions for Fortune 500 clients. Minacs has larger number of as opposed to 12,000 staff at settings in North America, Europe and Asia.

It serves patrons in automotive, banking, interest services, insurance, telecommunications and technology verticals. Dev Bhattacharya is the managing director for Aditya Birla Minacs Worldwide Ltd, a subsidiary of Aditya Birla Nuvo.

Awards for Aditya Birla Minacs Worldwide:
Dataquest (annual Top 20 BPO listing) - Ranked as India's No 2 BPO company
NASSCOM 2006-07 - Ranked as India's third most major BPO, established on export revenues
NASSCOM - Among Top 100 IT innovators in India IT People Group

6. TCS BPO:

TCS BPO is one of the leader players in the outsourcing industry. It permits services in populations this type of as financing and accounting, banking, HR outsourcing, KPO, insurance, payroll, healthcare, telecom, media, travel and entertainment.

TCS functions based on data from additional as opposed to 41 countries and has a greater amount of as opposed to 155 offices around the globe. Its work office in India is located in Bangalore. It has branches in Mumbai, Gurgaon, Goa, Hyderabad, Pune, Lucknow and multi a great deal more units in India.

While Tata Consultancy Services is India's top program company, TCS BPO confirmed a stronghold in the BPO space. The TCS board requested a consolidated net income of Rs 1,290.61 crore (Rs 12.90 billion) for the chiefly quarter concluded June 30, 2008, an substantiate of 7.3 per cent put side by side to the year-ago period.

Accolades for TCS BPO:
In 2006, TCS BPO was named as one of the world's top BPO providers by the International Association of Outsourcing Professionals.

7. Wipro BPO:
Wipro BPO has carved a distinct position in the outsourcing industry. In 2002, Wipro took a quantum jump in the BPO services by acquiring the later Spectramind. Wipro BPO Solutions, complements the services offered by Wipro Technologies, taking it one of the highest BPO benefits players.

The firm providing in 19,000 people, speaking out of 9 numerous surroundings (India and Eastern Europe) serves patrons throughout the globe. Wipro BPO customers spans every where in financial and capital markets, insurance, travel and hospitality, hi-tech manufacturing, telecom and healthcare sectors. T K Kurien heads Wipro's BPO operations.The IT services earning for Wipro Technologies stood at Rs 4,405 crore(Rs. 44.05 billion), a YoY boost of 39 per cent.

Accolades won by Wipro BPO:
Wipro BPO & Cairn India stated winner at the earliest annual 'FAO Research Awards of Distinction'
Wipro BPO has continued rated as a Best Employer in India in the Best Employers Hewitt Survey for 2007
Wipro BPO is the winner of the 2007 Global BPO Standard Bearer by IQPC

8. First Source:

Firstsource (formerly ICICI Onesource) is a biggest out of country sector course management company. Founded in 2001, the organization is ranked third in BusinessWeek's 'Hot player' directory of offshore outsourcing companies.

The establishment has 17,000 workforces in centres around India, the United States, the United Kingdom, Argentina and the Philippines. Ananda Mukerji is the managing director and main executive officer. Its revenues for the year finished March 31 2008 stood at Rs 12,988 million, up 53.3 per cent put side by side to the past year.

Accolades won by First Source:
Ranked surrounded by the top 10 ITES corporations by NASSCOM, 2007
National Outsourcing Association (NOA) award for right Telecom outsourcing project, 2007

9. HCL BPO:

HCL BPO, a division of HCL Technologies Limited was founded in 2001. With within 13,200 establishments speaking out of India and Northern Ireland, HCL BPO operates fourteen delivery centres around India, UK and Malaysia.

The firm has reported revenues to the tune of $220.9 million. HCL BPO in addition bids multilingual validation in eight European languages and eight Asia, Pacific and Africa Collections (APAC) languages. HCL BPO's ponders on sectors covet telecom, retail, financial and financing services, insurance, hi-tech & manufacturing, and media, publishing and entertainment. Shiv Nadar is the founder, chairman and primary strategy officer of HCL Technologies.

Accolades of HCL BPO:
Ranked moment in Purdue Benchmark (2003) Global Peer Group of BPO Service Providers
Ranked third in Highest Satisfaction for Business Process Outsourcing by the Black Book of Outsourcing (2007)
Ranks with the Top 10 ITeS-BPO businesses in India (NASSCOM & Dataquest)

10. EXL Service Holdings:

EXL Service Holdings came to presence in April 1999 in Delaware, US. It was established by a assembly of experts together with Vikram Talwar (now executive chairman) and Rohit Kapoor, who is now the CEO. Vikram was when that happens the CEO and managing director of Ernst & Young, and Rohit tedious work intercontinental investment opportunities for clientele at Deutsche Bank.

In August 2001, Conseco attained EXL and administered as its wholly possessed subsidiary. Later, in November 2002, Oak Hill Capital Partners L.P. and FTVentures along in on constituents of the senior management council bought EXL based on data from Conseco causing it a third party pure-play arena approach outsourcing software provider.

The establishment has witnessed a fast-paced step up through 50 patrons and a workers strength of 8,200 employees. Revenues for the quarter concluded March 31, 2008 got $50.9 million contrasted to $39.9 million in the quarter finished March 31, 2007, an substantiate of 27.8 per cent.

Accolades for EXL Service Holdings:
Recognised as one of the Top 100 hot inflation organizations for 2007
Among the top 10 finest performing BPOs in CMP Media's list
No.1 going up star in the Global Outsourcing enter by International Association of Outsourcing Professionals

Post a Comment

9 Comments

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    Prolific HR Consultants (India) Limited Bangalore“, is a public limited company with revenues a little over Rs. 190 million a year and engaged in the HR business for the last five years. We are a focused player in the HR Outsourcing space and offer a range of People Solutions.

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