7 more BPO Cities:7 more locations to be named 'next wave cities' for BPO

Around 5 to 7 larger amount of neighborhoods in the Philippines are being judged to be as key locations for business process outsourcing (BPO) investments this year, according to the Commission on Information and Communications Technology (CICT).

This should shoot the over&wshyp;arching number of the country's so-called "Next Wave Cities" for BPO to a great deal more than 40 from only 35 in 2009.

CICT Commissioner Monchito Ibrahim declined to and cr the specific populations to be included in the list, saying in its place this the goal was to achieve a 65-35 percent ratio for BPO investments in the country by year-end, bringing 35% of BPOs outside Manila, and narrowing downward Manila-based BPOs to 65%.

"Ideally we want a 50-50 per cent ratio, but that might take an additional 2 to 3 decades to accomplish," he said.

The commissioner noted the the ratio is currently at 75-25 percent, missing the 2009 target of 70-30 per cent as some districts got not able to meet all the facilities needed to draw BPO investments, the scorecard of that includes the best infrastructure and size of talent pool.

Ibrahim assumed some of last year's next wave areas will go dropped in ranking currently year.

"Some of the cities plateaued and cut off doing it in the ICT," he explained.

Next wave cities for 2009 included Metro Laguna, Metro Cavite, Iloilo, Davao, Bacolod City, Bulacan East and Bulacan West, Cagayan De Oro, and Lipa City in Batangas.

Laguna ICT Council President Antonio Del Carmen argued Sta.Rosa, Laguna expects a 15-20% substantiate in its over 5,000 seats this moment year, as more BPO investment opportunities pour into the city, essentially based on BPO businesses KGB, Teletech and Convergys.

"The challenge is how to draw greater number of locators. If there is everything folks aspiring to become Next Wave Cities should focus on, it's improving the manpower to supply the demand on the firms," he said.

Convergys Director for Business Development Jose Mari Mercado said the company should be adding close to 1,500 seats to pre&wshyp;existent centers in Nuvali (300 seats), University of the Philippines (300 seats), Cebu (300 seats) and San Lazaro (600 seats) this year.

"One of the key considerations is how closely the public and private sectors work together, and whether the surroundings have firm ICT councils. Those are important to us," said Mercado.
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