Third BPO:Donnelly expands with third BPO

Colombo is an attractive place for highly skilled talent and the company provides transaction processing company provides transaction processing and financial services to clients in the U.S. and Europe, the world president of BPO giant RR Donnelley Vice President and Human Resources and Communications Director for Asia and the Pacific Meena Sinha said yesterday.

In a press conference to launch the third installment of RR Donnelly in Colombo in the World Trade Center, said commitments to customers, along with the growth of existing client relationships have driven the need for this expansion. We are very excited about our growth in Colombo and we hope to build on our capabilities, "he said.

"We have added two new facilities the state of the art in India and, more recently, acquired the space for our second facility in Manila, Philippines. This new facility, along with our existing centers in Asia, gives us a wider net, allowing the seamless delivery of work on a 24x7 basis, "he said.

Colombo is an attractive location for expansion of RR Donnelley, due to their access to a group of highly qualified talent. The company provides transaction processing and financial services to customers in Europe and the U.S. and is the largest third party BPO service provider in Sri Lanka.

RR Donnelley has about 58,000 employees worldwide.

global outsourcing business in Asia RR Donnelley provides professional support trial and industry-focused solutions, including legal support, financial management, Premedia, transaction processing and real estate services.

Customers include Fortune 1000 companies, professional service organizations and financial services companies across Europe and the United States.

Said dedicated HR Business Partners for each of the vertical proactively engage with their employees and function as agents of change. These business partners human resource management and transformation that people can work effectively as the organization plans, implements and exchange experiences.

Asia, Senior Vice President Devapriya Perera said: "When the market opened in late 1970, RR Donnelley was the first company to take advantage of the liberalized economy and establish a unit of business process outsourcing in 1983 and serving specifically to UK customers.

"We have since grown and is now the oldest and largest third party provider of BPO services in the country. Our range of outsourcing services provides transaction processing and financial services to customers in Europe and the U.S. "He said.

Global Outsourcing, BPO business as is known, is one of the largest, diversified providers of services based on trial-and a leader in outsourcing worldwide.

"In Sri Lanka, we focus on transaction processing based on knowledge and a broad portfolio of support for the financial services industry," he said.
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