Friday, May 20, 2011

Growing LPO market:TCS keen to join the growing LPO market

The country's leading IT services, consulting and business solutions, Tata Consultancy Services plans to explore the Sub-Process Outsourcing (LPO) market. The company has already begun Infact LPO services on a smaller scale with very few customers.

TCS is hoping to compete with business rivals Infosys and Wipro, which already has a market share of billions LPO. TCS has also begun recruiting, both in India and the United Kingdom, for this practice.

"(The legal process outsourcing segment) seems an interesting ... we are looking at him," said TCS CEO and Managing Director, Mr. N. Chandrasekaran, Indian.

TCS has been active in providing technology solutions for law firms worldwide. Earlier this year, the Law Society of England and Wales selected TCS's flagship legal management solution as part of a systems development project.

India is the outsourcing market for the U.S. and the UK The Indian LPO space is controlled exclusively by service providers such as LPO Pangea3, CPA Global Unitedlex, Integreon and Evalueserve. These LPOS are considered large (with a staff of lawyers from more than 500). There are other niche companies such as Cobra and SDD, with counts of about 100.

Pangea 3, which was recently acquired by Thomson Reuters, is on a hiring spree and plans to double its count by hiring about 700 people this year to meet increased demand for services. Most of the hires will be in Mumbai and Noida centers.

Some of these LPOS have been growing at more than 100 percent in recent years mainly due to charge a fraction of the $ 150 to 350 per peak hour by counsel in major markets like the U.S. and the United Kingdom.

According to a NASSCOM market intelligence report, the LPO segment is expected to touch 15 billion U.S. dollars in 2015.

Apart from the LPO service providers, large companies began LPO services include a few years ago in Bangalore-based Infosys and Wipro. Wipro and Infosys have been actively seeking opportunities in the LPO space for years now.

Infosys LPO commitments representing 60 percent of the total knowledge services business, with over 500 professionals and Rs. 70 million rupees ($ 15 million) in annual revenue. Most work is done in Pune (some 400 professionals), followed by Lima (80 to 100 employees) and Gurgaon (about 20 professionals). The company also expects to begin service delivery LPO Manila, Philippines, in late 2011, according to media reports.

In June last year, the BPO arm of Wipro partnered with Microsoft Corporation to provide global legal process outsourcing Microsoft Intellectual Property (IP) portfolio.

TCS business back-office, which includes initiatives LPO, generated revenues of Rs. 10.157 million rupees (2.1 million) for the quarter ended March 31, according to Hindu.

It seems that the LPO sector will continue to grow, to actual change in market demand. There are still very few foreign suppliers of legal services that offer specialized high-end legal. Once this trend pace specialized high-end legal outsourcing gains more, a greater amount and variety of legal work will be outsourced.
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