The LPO Program APRIL 2011:LPO Market Monthly Update, Presentation Transcript

   1.
          * APRIL 2011
                o LPO MARKET UPDATE
      The LPO Program
   2.
          * The momentum from 2009/10 continues into 2011
          * Record number of deals in the last 6 months
          * Few headline-grabbing deals
          * Still new joiners into the market; mainly at lower end
          * Not yet seen any real market consolidation
      Faster Growth Rate The LPO Program
   3.
          * Emerging list of Go To/Tier 1 suppliers
          * Improved preparedness for supplier discussions
          * Ongoing caution; lots of by-standers
          * Innovative deals are being discussed
          * Real strategic partnerships are on the agenda
      Buyer Trends The LPO Program
   4.
          * Growing list of suppliers - a blessing and a curse
          * Real quality issues in supplier bids and sales styles
          * Getting hard to differentiate between some suppliers
          * Innovation is the key
          * LPO landscape is maturing; still time to join leaders
      Supplier Trends The LPO Program
   5.
          * For Buyers/Potential Buyers:
          * I’ve said this for the last 12 months - “there are once-in-a-market deals to be done”
          * Investigate the opportunities - even if you decide it is not right for you
          * Take advantage of the free support that is available
          * Be well prepared for any discussions
      What Next? The LPO Program
   6.
          * For Suppliers:
          * Ambitious suppliers can still grab Tier 1&2 positions
          * Deals in the next 18 months will define the market
          * Learn from how other outsourcing sectors evolved
          * Review all aspects of your market approach
          * Set the highest standards in everything you do
      What Next? The LPO Program
   7.
          * APRIL 2011
                o FREE HELP AVAILABLE NOW
                o For Buyers and Suppliers
      The LPO Program
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