Openings for Team Lead in KPO/BPO domain 150 Opening(s) CMC Ltd., hiring for Team Leader:
Experience: 3 Years
UG - Any Graduate - Any Specialization PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type: BPO Jobs
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Job Role: Team Leader -(NonTechnical)
Date Posted: 19/06/11
Desired Candidate Profile
Excellent Communication and presentation skills
Good Personality with leadership
People management skills
Good communication and interpersonal skills
Proficient in English and regional language
Computer savvy-good in MS Office
Computer proficiency with high typing accuracy
Capability to manage customer and services oriented processes
For the Post of TL:
· Responsible for delivery of services
· Report to the Customer Service Manager.
· Resolve customer queries and issues.
· Ensure quality of services delivered.
· Escalate customer issues for quick resolution.
· Execute activities to meet the service period SLAs
Desirable - MBA(Preferred) with 3 -4 yrs exp in retail service delivery / banking operations,atleast 1 yr as a lead
Note- Please mention location preference and post applied for in the subject line
Keywords: Customer Service,BPO,KPO,ITES, Computer Savvy, Customer Handling, BPO, Handling Team, team handling
About the Company
CMC Ltd (A Tata Enterprise) Multinational company with 18 offices in India and operating on more than 500 resident and non-resident locations in India. CMC Ltd is implementing cutting-edge & challenging projects for our preferred clients and provides ample opportunity for learning and career growth.
Company Name: CMC Ltd.
Address: CMC Ltd CMC House 28 Camac Street KOLKATA,West Bengal,India 700016
Global Entrepreneurship Summit 2017 Hyderabad: The summit will be addressed by The Hon’ble Prime Minister of India, Shri Narendra Modi, M...
eMudhra allows users to buy a Digital Signature Certificate online. Choose your application to buy a Digital Signature Certificate. A digit...
Mamata banerjee house, mamata banerjee email id, mamata banerjee profile, mamata banerjee hot, mamata banerjee website: Name: Kum. Mamat...
eMudhra PAN card status tracking, PAN card tracking eMudra: Track your new PAN card status with Coupon Number , Click here to get your ...