Online Banking Security Protocol for bank’s customers, eMudhra’s Digital Security Centers, eMudhra TRUST FACTOR


A unique component of the solution is to provide reach to the bank’s customers through network of eMudhra’s Digital Security Centers present across the country. These centers can also be replicated as a Kiosk either at the Bank branches or at locations preferred by the Bank. These centers are operated under a secured environment and strict adherence to Information Technology Act. Initially, eMudhra centers will be in Bangalore, Mumbai, Chennai, Hyderabad, Delhi, Ahmedabad, Pune and Kolkata.

Speaking on the occasion of the launch,  Kalaivani Chittaranjan, MD and CEO of eMudhra Consumer Services said, “Regulatory bodies and industry associations have been constantly emphasizing on the need for adopting appropriate and legally valid authentication techniques by banks. Having a strong expertise in PKI or public key infrastructure technology and experience in Digital Signature implementation in major Public Sector and Private Sector Banks in India, we, at eMudhra, sensed the need for a stronger authentication process and security device for highly sensitive electronic channels such as online banking. TRUSTFACTOR is a result of over 4 years of research efforts, developed to address the security needs of online transactions and also provide a legally valid authentication system that banks can rely on when it comes to cyber security.”

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